Thank you so much for the amazing feedback, all feedback is appreciated and shared with our team. Thank you for staying with us and we hope to welcome you back in the near future!
Thank you so much for your amazing feedback, we hope to welcome you back soon!
Thank you so much for the amazing feedback! We love to hear from all of our guest experiences with us and take all feedback personally. It feels great to make you happy and feel comfortable while staying with us!
Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your stay, from our friendly team and convenient location to the spacious suite and comfortable sitting area. We’re also delighted that you loved the lobby and restaurant atmosphere. We truly appreciate your kind words and look forward to welcoming you back again soon!
Thank you so much for the kind words! We’re really happy you enjoyed our staff and the little details in the room, especially the shower and make-up mirror. We truly appreciate you sharing your experience and hope to welcome you back again soon! Please know we take all feedback personally and enjoy hearing about all of our guest experiences with us.
Thank you so much for your feedback, we take all feedback seriously and will be sharing your experience with our team to better improve service. We appreciate your overall honesty, and we hope to have the chance to welcome you again soon!
Thank you, Juliann! Your feedback means a lot to us and we're glad we were able to leave a wonderful impression! We look forward to welcoming you back soon.
Thank you for the feedback! We do sincerely apologize about any inconvenience caused during you. I will go ahead and place a refund for the guest amenity fee for you. Please let us make this right.
Thank you so much, Lyndsay, for your amazing review! That’s exactly what we strive for at Kimpton — making sure our guests leave with memorable and comfortable stays. We’re more than just a hotel; we’re a place where the little things make a big difference. Can’t wait to welcome you back soon!
Thank you for sharing your feedback. I’m very sorry to hear about your check-in experience — I understand how frustrating that situation must have been, especially given your circumstances. Please know that the guest amenity fee is part of your reservation and is noted in the booking details provided by *******. This fee is collected on-site and includes various offerings. We truly appreciate you bringing this to our attention. Your experience is important to us, and we’re taking your feedback seriously as we continue to review and improve how we communicate and implement our policies.